Traditional surveys are a hassle for guests to fill out – so they usually don’t.
Feedback is collected after the guest has left the restaurant, when they’re removed from their experience and the details of their meal have faded. Most of the time, people who take surveys are only doing it to report a bad experience or collect an incentive. Often, this feedback comes to the restaurant days or weeks later - too late to be actionable.
Imagine that you could make surveys easier for guests to fill out while they’re still at the table, resulting in up to 50x the completion rates.
Imagine if the questions were linked to dining behavior, payment methods or items on the check. What if you could receive daily insights, reward good servers and correct those who need help right away?
Now you can – with Ziosk.
Click below to fill out the inquiry form and connect with our sales team.