- Card Not Present Transaction Fees
- You may not realize it, but when guests use a QR code to pay, credit card processors categorize that transaction as a riskier option and assign higher fees. Understand how much money those fees will really add up to or you may be caught with hundreds of dollars a month of fees you didn’t anticipate.
- Menu Not Optimized for Mobile
- Does your QR code just link to the menu on your website? If all you want is for guests to be able to look at the menu, that may be fine, but make sure it is a good experience on the phone. Is it easy to navigate? Is the font large enough and readable?
- Integrated to the POS
- Some ordering systems aren’t actually linked to the POS. They just route a guest’s order to a printer, then a server has to re-enter it all into the POS for it to fire to the kitchen. What a waste of labor! Make sure your solution is integrated to your POS to provide the best and most efficient experience.
- Less Functionality
- Are there hidden tradeoffs you might not be thinking about? Does your QR code solution provide for split check? Guests are going to request that and you need to offer it. Look and see if there is functionality you might be losing.
As you evaluate solutions, think about these issues to help navigate how to implement QR codes in your restaurant now and in the future.