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Customer Experience Technology: Is There A “Swiss Army Knife?”

If you haven’t already turned to customer experience technology to help you through the pandemic, you know that in the very near future, that investment will be inevitable. But there are so many options on the market with more being introduced daily. How do you make the right decision?

First you need to look at what problems you are trying to solve with technology.

  • Do you need improve front of house efficiency?
  • Would turning tables 10 minutes faster make a difference in your profits?
  • Are you worried about the rising cost of labor and looking for ways to do more with less staff?
  • Do you need to have more data about your guests – not only prescriptive analytics, but predictive analytics as well?
  • Do you need to upgrade your payment solution to make it safe, secure and contactless?
  • Do you need to serve more guests efficiently on your outdoor patio? Or improve your curbside experience?

Then, in evaluating those solutions on the market, which ones can accomplish what you need. Do you need several different products or is there one provider that can offer everything you need and integrate with what you have?

That is precisely what makes Ziosk such a great solution. Ziosk is NOT just a tablet on a table. Ziosk has evolved into a comprehensive end-to-end platform that can solve your issues around efficiency, labor, sales, payments, insights and guest experience.  

Ziosk is the “Swiss Army Knife” of restaurant technology solutions. See how our platform can transform your restaurant business.