Introducing

Edge Intelligence

Make every guest touchpoint smarter

An agentic AI platform built for hospitality

Turn dining interactions from the table into real-time action to improve operations, guide teams, and shape guest decisions in the moment.

Trigger actions based on guest and operational signals

Personalize experiences that drive revenue and loyalty

Respond to contextual insights built on billions of dining moments

Your operations agent
live at the table

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Keep service one step
ahead

Give your team the right nudge at the right time. Pace coaching from Edge Intelligence helps servers anticipate needs with simple, in-the-moment prompts, so they can act early and drive recovery before the experience slips.

Actionable prompts

  • Course timing
  • Table check-ins
  • Upsell suggestions
  • Guest recovery alerts
  • Loyalty recognition
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Influence at the
moment of decision

Reach guests at the perfect time, from arrival to ordering, to reordering drinks, and paying the check. Connect with them at the exact moment of decision with targeted offers and campaigns that feel natural, timely, and relevant, helping drive higher per-check revenue.

Smarter recommendations

  • Daypart-driven
  • Meal-timing optimized
  • Behavior-informed
  • Location-aware
  • Priority-ranked
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Act on the insight.
Earn the return.

Restaurants don’t lack data. The challenge is capturing the insights that matter most, like guest satisfaction and what makes them come back.

Bring signals from the edge of the service experience into focus with AI agents that process real-time visibility into brand health, prioritize what to do next, and drive guest recovery while it still matters.

Intelligence right from the table

Ziosk collects insights in the moment, while the dining experience is fresh on your guests’ minds. As a natural part of the checkout experience, you get instant feedback, with more verbatims from more guests to enable meaningful change.

50%
response rate

With Ziosk, you hear from half your guests without costly incentives, secret-shoppers, or delayed outreach.

Survey response rate

+5%

Survey score up

+0.8

"Ziosk data, especially the intent to return score, has become a core metric discussed at all organizational levels, creating a unified focus on the guest experience."

Susan Cline, GVP of Strategy & Transformation Bloomin' Brands

Ready to put your business on the edge of what’s next?