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The tablets have been very popular with guests. About 94% of customers choose to pay on them, CEO Kevin Hochman said at last year’s Restaurant Leadership Conference, and they fill out about 20 million surveys a year.
The vast majority of customers who have used the system say they like it, according to Mujica. Plus, he said, employees’ tips are higher. And the faster payment process is trimming up to five minutes off of table turns.
In test restaurants, about 80% of customers paid through the Ziosk tabletop unit, Spanos said. “With features like pay at the table, tap to pay with mobile wallet, and entertainment, Outback is offering guests a faster and simpler experience.”
Ziosk is the pioneer of pay-at-the-table technology and a premier SaaS hospitality platform – offering the only guest-facing tablet that lives at the table – where service happens. We help restaurants become smarter, more efficient, and provide a better experience for their guests. Our core product suite includes solutions for pay-at-the-table, ordering, loyalty, guest engagement, guest feedback, advanced data collection, and actionable insights that are powered by AI.
No, Ziosk is designed to work as an extension of your existing POS and payment systems, so you don’t have to overhaul your
tech stack.
Ziosk integrates with major POS platforms including Aloha, Oracle, Micros, Positouch, Rezku, and Xpient. We're also compatible with payment gateways and processors such as Fiserv/First Data, WorldPay, TSYS, Chase, Shift4, and FreedomPay. For loyalty, we partner with Punchh and Paytronix. Check out our full list of partners and integrations.
Not at all! Most teams can learn to use Ziosk in just a few minutes. We've designed our technology to be easy to use, so your team can focus on what matters most – providing exceptional guest experiences.
Ziosk is not a payment processor. Our platform enables hospitality partners the flexibility to integrate into their choice of payment processor.
Every Ziosk system is customized to your unique needs, which means costs vary for each partner. In some cases, Ziosk’s strong ROI subsidizes the cost, sometimes paying for itself. Please contact us to get a custom quote tailored to your specifications and existing systems.
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